Multi-factor & Risk-based Authentication , Next-Generation Technologies & Secure Development
Reduce Call-Center Fraud - and Costs - While Improving Customer Satisfaction
Incidents of call-center fraud are up, and knowledge-based-authentication has become the weakest link in customer phone interfaces. What are leading financial institutions doing to reduce the expense and incidents of call-center fraud, as well as improve customer satisfaction?
Register for this session to learn:
- Why many current authentication solutions are ineffective today;
- How to automate authentication in ways that satisfy customers;
- How to dramatically reduced operational expenses.