What's the best strategy for communications after a data breach, like the one suffered by Global Payments Inc.? Bob Carr, CEO of Heartland Payment Systems, discusses what to say in the weeks following a breach.
"Regulation drives spending," says George Tubin of GT Advisors. "You're in a situation where the regulators are telling you, 'You have to do something; you have to make improvements.' Therefore, the bank has to spend some money on technology."
To respond to a security incident, an organization must first be aware of it. But too many intrusions go undetected, says Rob Lee of SANS Institute. That's the first problem that needs to be addressed.
The cost of a data breach is down, say the latest Ponemon Institute study. But as the Global Payments breach shows, organizations still have many reasons to be concerned, says researcher Larry Ponemon.