When it comes to enabling digital transformation, financial institutions do not just compete with rival institutions; they compete with the latest, greatest website or mobile app their customers have used. As a result, financial institutions face increasing pressure from their digital customers to embrace...
For contact centers, the effectiveness of security questions is declining. Professional fraudsters can successfully answer questions using stolen customer records from growing cyberbreaches and customer experience is impacted by adding more security questions.
Is there a way for more powerful fraud detection...
As recent incidents prove: Retail point-of-sale breaches are on the rise, creating greater payment card fraud headaches for banking institutions. How does the impact of these crimes compare to that of account takeover, check fraud, insider crimes and the emerging realms of virtual and mobile payments? Receive insights...
Using the latest in modeling and identifying patterns, TD Bank is leading the way in finding solutions that can help to detect fraud; respond to fraud; investigate fraud intelligence and to use behavioral analytics for advanced, predictive, actionable information. By using a 360 degree view of the customer, TD Bank...
The U.S. Department of Justice has announced charges against nine people suspected of running an international insider-trading and hacking scheme predicated on stealing confidential press releases before publication.
A $46.7 million fraud scheme that hit Ubiquiti Networks Inc. shows the new & improved face of wire fraud - and just how easy it is for cybercriminals to fool employees into helping to pilfer their own enterprises.
As recent incidents prove: Retail point-of-sale breaches are on the rise, creating greater payment card fraud headaches for banking institutions. How does the impact of these crimes compare to that of account takeover, check fraud, insider crimes and the emerging realms of virtual and mobile payments? Receive insights...
Real-time fraud detection isn't new to financial services but new products, channels and faster payments initiatives are accelerating the need for speed when it comes to meeting customer expectations. Consumers need to feel confident that effective risk management is in place, even as they demand convenience and...
The promise of the introduction of EMV into the U.S. is that it will significantly reduce third party fraud and card-not-present fraud. But fraud is like energy - it doesn't get created or destroyed, it simply is transformed. We therefore know from experience that thieves and fraudsters will not simply give up in the...
The takedown of Gameover Zeus taught law enforcement and banks many lessons, including that Trojans are being used to steal corporate secrets, not just money, says Eward Driehuis of Fox-IT, which investigated the threat actors behind the Trojan.
The European Central Bank (ECB) Recommendations For The Security Of Internet Payments sets forth numerous recommendations for European banks to enhance online fraud prevention practices. The ECB recommendations are more expansive and detailed, yet fundamentally similar to the US Federal Financial Institutions...
Customer authentication is a very difficult challenge for financial institutions in faceless delivery channels due to the ready availability of consumer information from social media sites and data breaches. Fortunately, technology is up to the challenge, and voice solutions have emerged that can provide a wide range...
By 2018, Javelin predicts that new account fraud and account takeover will eclipse present worries about POS attacks and retail breaches. Why breached PII should be our biggest worry.
A new breach reported by Heartland Payment Systems won't get much attention. But this incident could be more damaging to the undisclosed number of consumers affected than was Heartland's 2008 payment card breach.
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